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ABOUT CENTRE

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Carl Morris

Managing Director

Sarah Ager

Sycamore Group Service Manager

Adrian Dowd

Sycamore Group Parts Manager

Richard Bunting

Assistant Service Manager

Ben Homewood

Workshop Controller

Matthew Skippon

Service & MOT Technician

Stuart Butler

Service Technician

Callum Mcevoy

Parts Advisor

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The whole service was brilliant

Service

was kept up too date regulary. service advisor keot me welll informed my about my choices and delayed componets from overseas. service advisor helped arrange courtesy vehicle and help me liased with warranty manager

Service

5 Star service.

Service

Very pleased with the care of my BMW over the last 6 years.

Service

Very happy with the service and price

Service

All good

Service

Helpful friendly service that put the customer first

Service

Everything was done on time and as requested

Service

Fast and helpful. I work Shifts and they worked around me to give me the car in a timely manner

Service

Did a good job of my service, very clean car when returned. Friendly, polite and professional service.

Service

Mot and brake fluid change done quickly and at a good price

Service

Happy with everything

Service

Because you so nice

Service

Everything was completed to meet my expectation

Service

My car is a 66 plate 1 series. I took it into sycamore as the exhaust was rattling. BMW kindly covered the costs of the part and 50% of the labour too which was very helpful considering the age of my vehicle. It was clearly a faulty part

Service

Easy access for us, knowledgeable staff, very courteous. Great customer care.

Service

Very effluent service, could not be better

Service

Service went to plan.

Service

Efficient and quick

Service

Amazing service

Service

Did everything I asked

Service

I was satisfied with the service

Service

Easy and straight forward.

Service

Very professional and honest people. A pleasure to take my car to.

Service

Work undertaken satisfactory

Service

Booking was easy, staff helpful, Service good

Service

Very good service friendly staff very good experience

Service

Everything done as requested in the usual fast efficient manner

Service

Great experience every time I go there. Staff extremely helpful and professional.

Service

Excellent customer service, very polite

Service

I was extremely impressed how easy my service went and felt my amazing car was in the best care possible.

Service

Very good with video sent on job

Service

Staff were friendly and helpful. Good communication. Work completed within time specified.

Service

Nothing to fault

Service

Loved the courtesy car and was treated fairly and made to feel special from the first phone to when I picked up my vehicle after the service

Service

Austin the in service Department was great knew a lot about car.

Service

Service was carried out with out any issues and my questions were answered

Service

Nothing to be disatisfied about

Service

Customer service / friendly welcoming atmosphere / car returned as promised and cleaned before pick-up.

Service

Everything went as planned.

Service

Excellent service

Service

Contact efficient,friendly and professional.

Service

Factory recall but BMW mechanic noticed severe tyre safety issue I was unaware off Following this tyres replaced by my regular garage who completely agreed with assessment

Service

Faultless service

Service

I have used this dealer for all my BMW vehicles and have known them since the dealership was in it's former location in Glinton. I have received the highest standard of service from them every time I visit.

Service

The car was taken in and serviced promptly and professionally to the best of my knowledge

Service

Everything went well, as expected.

Service

Prompt appointment time, great service attitude and work completed to perfection. Couldn't expect more

Service

Very good Dealer

Service

All ran to schedule. Video update and wash/valet.

Service

Service is great and no issues with the work that has been done. Flexible payments also available.