OUR CUSTOMER REVIEWS

SERVICE

4.5

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

269 ratings and 129 comments received in the last 90 days.

02 July 2025

All good.but spending over £2000 thay did not have time to wash the car. thay did get the car fixed after the first radiator was broken. Thank you.

26 June 2025

10/10

25 June 2025

Vehicle was ready ahead of time and at the price quoted.

25 June 2025

Part of warranty work was a new sunroof seal. Very dissapointed that the technician stood on the kick plates with dirty boots leaving dirt and small scratches on the silver inserts. Contacted sycamores advising i wasnt happy - cont in question 3

23 June 2025

Treated well and with respect

23 June 2025

As above

22 June 2025

I thought it was awful no continuity I dealt with 3 diff people none of them in any way helpful. They girl who Checked me out told me they have 90 cars in a day so couldn't wash my car properly They acted like they were hearding cattle!

22 June 2025

Very professionally done

21 June 2025

Efficient service, pleasant place to be. With excellent amenities.

19 June 2025

On this question, I'm referring to the service department of Sycamore! The service team are absolutely fantastic. My only concern is the technician never reconnected the Dash Cam after they finished servicing. Because of this, my Dash Cam failed to

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